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Florida’s digital ID app has suddenly disappeared

Nilay Patel holds an iPhone 14 Pro in his hands.
Photo by Amelia Holowaty Krales / The Verge

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) has shut down its digital ID app, Florida Smart ID, for iPhones and Android phones. The department emailed users asking them to delete the app and said it’s looking for another vendor to help it revive the service by “early 2025,” according to 9to5Mac.

The state promoted its Smart ID app as a contact-free way to show proof of age or identity at stores or when talking to police, but now it’s gone. According to a report by the South Florida Sun-Sentinel last year, not many people were using it, with only 95,000 activations out of more than 17 million licensed drivers, and many police departments said they weren’t using it, either.

The state department has posted this…

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